Last updated: 1 Sep 2025

Welcome to Rising Rays. This website is operated by Rising Rays (“we”, “us”, “our”). By visiting our site or purchasing something from us, you agree to these Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before using our site. By continuing to access the site, you agree to be bound by them. If you do not agree, you should not use our services.

Section 1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.
You may not use our products for any unlawful or unauthorised purpose. You must not transmit any viruses, malware, or code of a destructive nature. A breach of these Terms will result in the immediate termination of your Services.

Section 2. General Conditions

We reserve the right to refuse service to anyone at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our written permission.
You understand that some of your content (not including payment details) may be transferred unencrypted over networks and adapted to meet technical requirements. Payment details are always encrypted during transfer.

Section 3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon without consulting more reliable sources.

Section 4. Modifications to Service & Prices

Prices for our products are listed in Singapore Dollars (SGD) and may change without prior notice.
We reserve the right to modify or discontinue any product or service at any time. We will not be liable for any changes, suspensions, or discontinuations.

Section 5. Products & Services

Some products may be available exclusively online and may have limited quantities. These items are subject to our Returns & Refunds Policy.
We make every effort to display product images and colours accurately, but cannot guarantee that your device’s display will reflect them perfectly.
We reserve the right to limit sales of our products by region, customer, or jurisdiction, and may exercise this discretion on a case-by-case basis.
We do not warrant that product quality will meet expectations or that any errors will always be corrected.

Section 6. Billing & Account Information

We may refuse or cancel any order placed with us. At our discretion, we may limit quantities purchased per person, per household, or per order. These restrictions may include orders using the same account, credit card, or shipping address.
If we cancel or amend an order, we will try to notify you using the details you provided at checkout.
You agree to provide current, complete, and accurate billing and account information for all purchases, and to promptly update your details when necessary.

Section 7. Optional Tools

We may provide you access to third-party tools, which are offered “as is” without any warranties or endorsements. We are not liable for your use of such tools. You should ensure you are comfortable with the terms provided by third-party providers before use.

Section 8. Third-Party Links

Our site may include links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these external sites and disclaim all liability for their use.

Section 9. User Comments, Feedback & Submissions

If you submit comments, suggestions, or creative ideas, you grant us the right to use them without restriction. We may edit, copy, publish, or distribute them in any medium, without compensation or obligation to you.
We reserve the right (but not the obligation) to monitor, edit, or remove content that we find unlawful, offensive, or in violation of these Terms.
You agree your submissions will not infringe third-party rights, contain unlawful or defamatory material, or include harmful code.

Section 10. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy, which can be viewed at [Privacy Policy link].

Personal Data Rights (Singapore PDPA). Our Privacy Policy also explains how we collect, use, disclose, and protect your personal data in line with Singapore’s Personal Data Protection Act (PDPA). It outlines how you may withdraw consent, request access or correction of your personal data, and how we handle overseas transfers with appropriate safeguards.

Section 11. Errors, Inaccuracies & Omissions

At times, information on our site may contain typographical errors or omissions related to product descriptions, pricing, promotions, offers, shipping charges, or availability. We reserve the right to correct errors, update information, or cancel orders without prior notice (including after submission).

Section 12. Prohibited Uses

In addition to other prohibitions in these Terms, you must not use the site or its content for:
(a) unlawful purposes;
(b) solicitation of unlawful acts;
(c) infringement of intellectual property;
(d) harassment, abuse, discrimination, or defamation;
(e) transmitting viruses or malicious code;
(f) collecting or tracking personal data;
(g) spamming, phishing, or scraping;
(h) obscene or immoral purposes;
(i) interfering with the security features of the site or related systems.

Violation may result in termination of your use of our Services.

Section 13. Disclaimer of Warranties; Limitation of Liability

Our products and Services are provided “as is” and “as available,” without any express or implied warranties. We do not guarantee uninterrupted, timely, secure, or error-free service.
Rising Rays, its employees, and partners will not be liable for indirect, incidental, or consequential damages of any kind, including loss of profits, savings, or data, arising from your use of the Services or products.

Section 14. Indemnification

You agree to indemnify and hold harmless Rising Rays, its affiliates, partners, and employees from any third-party claims arising from your breach of these Terms or violation of any law.

Section 15. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

Section 16. Termination

These Terms remain in effect unless terminated by you or us. You may terminate them by discontinuing use of the site. We may terminate or suspend your access if you breach these Terms. Outstanding payment obligations will survive termination.

Section 17. Intellectual Property

All content on this site—including text, images, graphics, designs, and logos—is owned by Rising Rays or our licensors and protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or use any of our intellectual property without prior written permission, except as otherwise permitted by law.

Section 18. Entire Agreement

These Terms, together with our Privacy Policy and any other referenced policies, form the entire agreement between you and Rising Rays and replace any prior agreements.

Section 19. Events Outside Our Control

We are not liable for any delay or failure to perform our obligations under these Terms due to events beyond our reasonable control, including natural disasters, government actions, public health emergencies, labour disputes, power or internet failures, or supplier delays. We will resume performance as soon as reasonably possible once the event has passed.

Section 20. Governing Law

These Terms are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of Singapore courts.

Section 21. Changes to Terms

We may update these Terms occasionally. Updates will be posted here with a revised “last updated” date. Continued use of our site after updates constitutes acceptance of the changes.

Section 22. Contact Information

Any questions about these Terms should be sent to our email at hello@risingrays.co